Contact Us / FAQ
Email
thesoaprunner@gmail.com
FAQ
Why is sodium hydroxide used in making soap?
The process is called saponification. It is the chemical reaction in which fats and oils (triglycerides) react with sodium hydroxide (lye) to form soap. There is no trace of lye in the finished product.
Why are there holes in my soap?
Holes in the finished product is natural. It means that there were air pockets in the soap when molding.
Why is my soap not the same size?
All soaps are cut by hand. No machines are used for the cutting. Irregular size may happen, but does not take away from the quality of soap.
How do I store my soap?
All natural homemade soap should be store in a draining soap dish or in a dry space to prolong the life of your soap
What oils are used in the soaps?
The ingredients are on the website and soap labels. Soaps may contain all or a combination of the following oils: olive oil, coconut oil, palm oil, sweet almond oil, canola oil, shea butter, mango butter, avocado butter, cocoa butter (If you are allergic to nut products, please do not use or purchase soap with nuts)
Is this soap vegan?
Majority of the soaps are vegan. There are a few soaps that have silk as an ingredient. Please read the label and ingredients.
Is this soap just for runners?
No, anyone can use the soap.
If I am not satisfied with the product, can I return the item and get a refund?
Due to COVID, products cannot be returned and a store credit will be issued depending on problem and/or reasons being dissatisfied.
How long does it take soap to cure?
It takes 4 to 6 weeks for soap to fully cure.